Virtual Telehealth implementation in Results Delivery process for BreastScreen NSW Hunter New England Assessment clinic clients

Presenting Author: Jill Kelly

Our primary goal is to provide timely, personalised, informative, and sensitive results delivery consultations to our clients, introducing a practical alter-native to in-person results delivery consultations when physical attendance is unfeasible. Originating as a trial, our method of assessment outcome results delivery via Telehealth virtual consultations has evolved into a valuable offering to our clients. It is now integrated into our practice as an option for delivery of information in an efficient way offering women increased convenience and comfort at an often challenging stage of their care trajectory.